How to become an Account Manager
Account Managers manage customer relationships, orders, contracts, service delivery, renewals, sales opportunities, and account performance. The role may also include team supervision, operational oversight, collections, issue resolution, and business development depending on the industry.
Top Skills Required
- Account and portfolio management
- Customer relationship management
- Order and quote management
Education & Certifications
Typical: High school diploma or equivalent; some employers prefer a college education or business coursework.
Alternative paths:
- Relevant sales or customer service experience
- Security, law enforcement, or military experience for security account management
- Industry-specific licenses or certifications
- Training provided by the employer