How to become a Front Desk Receptionist

Serves as the primary point of contact for patients and visitors in medical, wellness, or corporate offices. Responsible for greeting visitors, managing multi-line phone systems, scheduling appointments, verifying insurance, collecting payments, and maintaining administrative workflows to ensure efficient daily operations.

Top Skills Required

  • Insurance Verification
  • Copay Collection
  • CPT & ICD-10 Coding

Education & Certifications

Typical: High School Diploma or GED

Alternative paths:

  • Technical training in medical office support
  • Associate's Degree in Healthcare Administration