How to become a Front Desk Receptionist
Serves as the primary point of contact for patients and visitors in medical, wellness, or corporate offices. Responsible for greeting visitors, managing multi-line phone systems, scheduling appointments, verifying insurance, collecting payments, and maintaining administrative workflows to ensure efficient daily operations.
Top Skills Required
- Insurance Verification
- Copay Collection
- CPT & ICD-10 Coding
Education & Certifications
Typical: High School Diploma or GED
Alternative paths:
- Technical training in medical office support
- Associate's Degree in Healthcare Administration