How to become an IT Associate

Entry-level IT support and operations role providing help desk assistance, endpoint deployment, troubleshooting, infrastructure support, security coordination, and basic software or systems administration.

Top Skills Required

Help desk support
Desktop and endpoint support
Hardware repair

Education & Certifications

Typical: High school diploma or equivalent

Alternative paths:

Associate degree in information technology, computer science, or a related field
Bachelor's degree in information technology, computer science, or a related field
Relevant IT support certifications and practical experience