How to become an IT Field Technician

Provides hands-on installation, troubleshooting, repair, maintenance, deployment, and customer support for IT, telecommunications, networking, cabling, endpoint, and related infrastructure at client or field locations.

Top Skills Required

  • Hardware and software troubleshooting
  • Windows and macOS support
  • iOS and Android support

Education & Certifications

Typical: High school diploma, GED, or equivalent experience

Alternative paths:

  • Technical bachelor's degree
  • Trade school education
  • CompTIA, Microsoft, or Apple certifications
  • Telecommunications or broadband apprenticeship
  • Equivalent professional experience