How to become a Receptionist
Serves as the first point of contact for visitors and callers while managing front-desk operations, communications, scheduling, records, mail, and general administrative support.
Top Skills Required
- Visitor reception and access coordination
- Multi-line phone operation
- Call triage and routing
Education & Certifications
Typical: High school diploma or GED
Alternative paths:
- Equivalent combination of education and relevant receptionist, administrative, secretarial, or customer-service experience
- Office administration certification is advantageous but not required