How to become a Retail Manager

Manages day-to-day retail store operations, sales and profitability, customer experience, compliance, merchandising, staffing, and associate development.

Top Skills Required

  • P&L management
  • Sales and profitability management
  • KPI and performance reporting

Education & Certifications

Typical: High school diploma or GED

Alternative paths:

  • Relevant retail management or supervisory experience
  • Employer-provided management training
  • Retail leadership experience without a diploma where permitted