How to become a Sales Development Representative

Entry-level to early-career sales role focused on generating and qualifying pipeline through inbound lead management, outbound prospecting, discovery conversations, objection handling, CRM management, and handoffs to account executives or licensed sales professionals.

Top Skills Required

  • Inbound lead qualification
  • Outbound prospecting
  • Cold calling

Education & Certifications

Typical: High school diploma or equivalent; a bachelor's degree is commonly preferred.

Alternative paths:

  • Demonstrated success in sales, telesales, phone-based sales, or another high-energy customer-facing role
  • Relevant industry experience in SaaS, hospitality, property management, proptech, or insurance
  • Strong quota, KPI, or commission-based performance history