Account Management Ops Analyst - Loan Management Account Operations
Bank of America — Pennington, NJ
Posted: 2026-09-23
Job Description
• Moderately complex account operations role supporting account creation, onboarding, maintenance, documentation review, and automated activation within Bank of America’s Loan Management Account Operations team.
• Reviews client documents and account information for accuracy, completeness, compliance, and regulatory requirements; conducts risk assessments and applies mitigation procedures.
• Researches and resolves data issues, responds to internal partner and client inquiries by phone and email, and escalates complex issues as needed.
• Independently manages a case load and completes high-volume work within a 48-hour period while following established procedures and process controls.
• Requires experience evaluating detailed client documents, resolving errors, prioritizing case work, using multiple systems, and proficiency or experience with Microsoft Excel, SRP, and BOSS; onsite in Pennington, NJ; $25.00-$34.33/hr; full-time, 1st shift, 40 hours/week.