Applications Engineer I

Job Description

• Applications Engineer I providing high-level technical support to neuroscientists using TDT hardware and software for neurophysiology, electrophysiology, fiber photometry, auditory research, and complex signal-processing applications.
• Installs and configures TDT equipment, supports experiment design, troubleshoots technical issues, assists with product testing, and tracks software and hardware defects.
• Delivers remote and written/verbal customer support, on-site training, product demonstrations, technical consultations, and neuroscience conference representation; travel up to 25%, including some nights and weekends, is required.
• Creates user manuals, technical documents, drawings, diagrams, and software examples; maintains CRM support cases, records, revisions, test results, and customer feedback.
• Requires a Master’s degree preferred from a four-year college or university, one to two years of related experience and/or training or equivalent combination, a valid driver’s license, and preferred experience with MATLAB, Python, mathematics, digital signal processing, Word, Excel, and Markdown.