Client Specialist, Employee Benefits

Job Description

• Provide day-to-day client relationship support for assigned employee-benefits clients, including troubleshooting, problem solving, and maintaining accurate client information.
• Develop and deliver employee education materials, live and virtual presentations, Open Enrollment sessions, and New Hire Orientations; regional travel may be required.
• Liaise with clients, vendor partners, HUB Benefit Consultants, and Data Analytics to resolve invoice, claims, service, plan-renewal, and data-related issues.
• Coordinate wellness planning, annual health care planning, plan renewals, bids, proposals, and other client processes while understanding benefits compliance requirements.
• Requires a minimum of 1 year of professional-environment experience; a college diploma from an accredited university is preferred, with strong Microsoft Office skills, communication, organization, problem solving, and teamwork abilities.
• Full-time position with competitive pay; exact salary undisclosed. Located in Cincinnati, OH; work mode is not specified.