CRM Systems Support Specialist
Epitec — Cambridge, MA
Posted: 2026-09-30
Job Description
• Provide administrative and systems support for CRM platforms, application systems, forms, workflows, and related business tools in a hybrid Cambridge, MA role.
• Maintain data integrity by updating, reviewing, auditing, cleaning, importing, exporting, and reporting on records.
• Troubleshoot user issues, support end users, document processes and system updates, and assist with testing integrations and enhancements.
• Participate in system maintenance, quality assurance, special projects, and operational improvements.
• Requires a high school diploma or equivalent, proficiency with Microsoft Office and common business applications, strong organizational and communication skills; Salesforce or OpenWater familiarity is preferred.
• W2 contract for a 3-month assignment, 35 hours per week, Monday-Friday, paying $35.00-$45.00/hr.