Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market — Longmont, CO
Posted: 2026-09-30
Job Description
• Supervise Customer Service and E-Commerce operations supporting checkout, grocery delivery, and pickup programs at the Longmont store.
• Manage customer and online order flows, capacity, labor utilization, pick processes, cash management, and store-process execution.
• Monitor KPI metrics, order quality, safety, productivity, customer experience, and program execution.
• Lead, coach, mentor, motivate, and hold Team Members accountable while supporting the Team Leader.
• Requires 12+ months of retail experience, proficiency with email, Microsoft Office, and operations-related applications, ability to lift 50 lbs, and availability for nights, weekends, and holidays.