Customer Service / Tech Support Rep (Bilingual: English / Spanish) Remote
Concentrix — Remote
Posted: 2026-10-04
Job Description
• Provide bilingual English/Spanish inbound customer service, troubleshooting, and technical support for client products and services.
• Resolve hardware, software, smartphone, tablet, computer, wearable, and related technology issues while documenting information in databases.
• Requires 1+ year of customer service experience, a high school diploma or GED, fluent Spanish and English, strong PC knowledge, and problem-solving skills.
• Remote full-time role requiring U.S. residence, a valid U.S. address, a quiet home workspace, high-speed wired internet, a smartphone, and availability from 8am–11:30pm EST Monday–Sunday with quarterly schedule changes.
• Compensation is $18.31/hr; applicants must be legally authorized to work in the United States.