Fraud Protection and Detection Analyst

Job Description

• Monitor corporate bank accounts, wires, ACH, CHIPS, FED, SWIFT, CMS, and other financial data to identify potentially fraudulent activity.
• Disposition fraud alerts in NICE Actimize IFM-X using scoring- and rules-based models; approve confirmed non-fraud transactions and cancel or escalate confirmed fraud.
• Conduct first- and second-level four-eye reviews, payment-history research, customer callbacks, due diligence, manual decision documentation, and transaction validation.
• Perform end-of-day reporting, CMS-to-Actimize reconciliation, quality-control assessments, UAT/REL testing, metrics and procedure development, and system anomaly documentation.
• Requires 0–2 years of preferred experience in Financial Services, Compliance, Payment Systems, or Money Transfer; BA/BS or equivalent experience; ACFE or equivalent certification preferred; Charlotte, NC hybrid work with residence within reasonable commuting distance.