Help Desk Specialist
Zachary Piper — New Orleans, LA
Posted: 2026-09-25
Job Description
• Provide end-user desktop and enterprise service desk support across Marine Corps installations worldwide in an onsite, full-time role in New Orleans, LA.
• Troubleshoot, resolve, and escalate issues involving network devices, computers, printers, mobile devices, connectivity, operating systems, Microsoft Outlook/Office, and VTC systems.
• Execute scripts, answer support calls, and manage the opening and closing of service tickets.
• Correlate events and incidents for IT service management.
• Requires 1+ years of IT experience, an active Security+ certification, and the ability to obtain and maintain an active Secret clearance.
• Compensation is $50,000–$60,000 based on experience; no degree requirement is mentioned.