IT Help Desk Technician
Anastasia Beverly Hills — Pico Rivera, CA
Posted: 2026-09-30
Job Description
• Provide on-site Level 1 and Level 2 technical support for hardware, software, network, printer, connectivity, email, and application issues.
• Install, configure, deploy, maintain, and troubleshoot computer systems, applications, peripherals, and IT infrastructure.
• Support Windows 10/11, Apple iOS and macOS, Windows Server 2012/2016, Active Directory, Office 365, G Suite, Azure AD, UEM, and MDM platforms.
• Maintain issue logs, perform root-cause analysis, system updates, backups, network maintenance, documentation, and escalations.
• Requires 3-4 years of IT help desk or technical support experience, strong communication and problem-solving skills, ability to commute to Pico Rivera/Beverly Hills/West LA, occasional overtime, and ability to lift up to 25 pounds.
• Full-time on-site position in Pico Rivera, CA; compensation is $33.00-$40.00 per hour and the role is bonus eligible.