KYC Investigator - Ongoing Due Diligence

Job Description

• Conduct KYC Refresh and Enhanced Due Diligence reviews of existing accounts and ensure compliance with regulatory requirements.
• Support BPO partners with CIP, CDD, EDD, and other review-type escalations.
• Document account-maintain or account-exit rationales, maintain accurate review records, and escalate issues to management.
• Analyze review trends to reduce unnecessary volumes while maintaining quality and preventing bad actors from accessing accounts.
• Requires an experienced background in risk, banking, compliance, AML, fraud, or regulatory work; strong regulatory knowledge; independent queue-based work experience; and excellent critical thinking and written communication skills.
• Full-time role in San Francisco, CA; work mode is not specified. Salary is $85,500–$96,200 USD for the San Francisco Bay Area.