Manager, Fraud Prevention
Western Governors University — Remote
Posted: 2026-10-09
Job Description
• Manage, coach, and develop four Fraud Analysts while overseeing workload distribution, quality review, performance management, and career development.
• Own fraud detection and case management workflows for Registration and Onboarding, including platform configuration, rule tuning, and score-threshold calibration.
• Monitor fraud trends, fraud rings, emerging typologies, risk indicators, dashboards, case metrics, and risk-scoring outputs; escalate risks and recommend controls.
• Lead fraud-incident root-cause analysis, corrective actions, process improvements, automation, and reporting enhancements in partnership with cross-functional stakeholders.
• Requires a bachelor’s degree in a related field or equivalent experience, 5 years in fraud prevention/investigations, identity verification, risk operations, or related compliance operations, and 1+ years of people-management or team-lead experience.
• Full-time remote role based in the United States; occasional travel up to 20%; no visa sponsorship; knowledge of regulatory requirements and experience with Title IV, the Higher Education Act, FERPA, GLBA, or BIPA are relevant requirements or bonus qualifications.