National Manager, Fraud Prevention

Job Description

• Lead Toyota Financial Services’ enterprise fraud prevention strategy across the full customer and dealer lifecycle, reporting to the Chief Credit Officer.
• Direct fraud detection, investigation, case management, restitution, recovery, and loss mitigation across TMCC and TFSB portfolios, including application fraud, identity theft, account takeover, synthetic identity fraud, dealer fraud, and first-party fraud.
• Build and deploy detection models and emerging technology solutions such as machine learning, behavioral analytics, and identity verification tools; establish KRIs, fraud loss metrics, controls, and technology roadmaps.
• Requires a Bachelor’s degree and 10+ years of progressive experience in fraud prevention, investigations, and/or financial crimes compliance, ideally in auto finance, banking, or consumer lending.
• Requires knowledge of BSA/AML, OFAC, and FDIC requirements; experience with regulatory exams, audits, or third-party assessments; and the ability to lead teams and advise senior leaders, boards, and regulators.