Patient Scheduling Coordinator OR (Full Time)

Job Description

• Full-time, on-site Patient Scheduling Coordinator position in UnityPoint Health’s Operating Rooms department in Cedar Rapids, IA; Monday–Friday, 6:30 a.m.–3:00 p.m., with rotating holiday call.
• Manage complex scheduling and rescheduling for appointments, procedures, diagnostic tests, surgeries, hospital admissions, and multiservice appointments across multiple providers.
• Verify insurance, secure pre-certifications and prior authorizations, maintain accurate EMR records, and audit patient data for HIPAA, privacy, regulatory, and organizational compliance.
• Requires a High School Diploma or equivalent and three years of customer service or healthcare-related experience; three years of medical front-office experience is preferred.
• Coordinate patients, providers, interpreters, and clinic staff; mentor junior staff and support scheduling process improvements.