Process Improvement & Change Management Specialist

Job Description

• Contract Process Improvement & Change Management Specialist role requiring onsite work in Salt Lake County, based in South Jordan, UT.
• Establish, standardize, document, and sustain business processes, policies, procedures, workflows, SOPs, accountability structures, and compliance monitoring mechanisms.
• Apply Lean continuous improvement principles and ADKAR change management methodologies to improve operational efficiency, employee adoption, and long-term sustainability.
• Coordinate with technical teams, business stakeholders, managers, and leadership; facilitate requirements and improvement sessions; manage communications, training, action items, risks, and follow-up.
• Requires demonstrated experience in process improvement, business operations, or organizational change management; strong analytical, facilitation, communication, problem-solving, stakeholder-influence, and compliance skills.