Technical Support Analyst I - Temecula Administrative Office

Job Description

• Entry-level Technical Support Analyst I role serving school site staff in the education/charter-school industry in Temecula, CA.
• Provides primarily remote technical support through help desk ticketing systems, phone, and screen-sharing tools while working from the Temecula Administrative Office.
• Resolves routine issues involving user accounts, software access, devices, and connectivity, while delivering friendly and effective customer service.
• Requires one year of technical support experience or completion of relevant IT fundamentals coursework; educational or service-oriented experience is preferred.
• Full-time position paying $18.85–$20.60/hour; requires a completed EDJOIN application, two recommendation letters, required transcripts/supporting education documentation, and a competency test for qualified applicants.