Therapy Coordinator Regional Administrator

Job Description

• Coordinate and resolve patient cases assigned to Therapy Coordinators across designated regions, ensuring timely acceptance, scheduling, and completion.
• Verify medical documentation, Therapy Coordinator work hours, patient visit activity, and outstanding or unscheduled cases.
• Support home visit approvals, protocol and equipment training, order completion, and documentation accuracy.
• Maintain compliance with HIPAA and company policies; escalate patient questions and concerns to Patient Relations.
• Requires a High School Diploma or GED, at least 6 months of healthcare-related experience and/or training, and proficiency with Word, Excel, Outlook, and Teams; medical device and customer relationship/product education experience preferred.
• Full-time, Monday through Friday, on-site role in Chadds Ford, PA; travel may be required.